RETURNS

We want every customer to be satisfied with their purchase. If a selection does not suit you or you changed your mind, please return it within 30 days of purchase. Complete the form below, and we will email you a prepaid FEDEX return label.

A $13 return fee will be deducted from your refund. However, oversized items that require special handling will incur an additional amount. Refunds are credited to the original form of payment. Personalized items are not returnable.

If your purchase was damaged in transit or is defective, or if you received the wrong item or experienced other problems, please contact us right away at staff@charlestongardens.com. We will do our best to make things right.

* Red asterisks denote all required fields in order to receive your request.


Name *
Email Address *
Order Number
Phone Number *
Reason for Return
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