Our Story

Charleston Gardens® opened its doors at 61 Queen Street, Charleston, SC on December 4, 1994. Our store soon garnered the support of Charlestonians and visitors alike. Our mail order business began with a 12-page catalog in late 1995; our web site debuted in April 1998. Benefiting from the excellent economic environment of the 90s, all three segments of the business—store, catalog and web—grew rapidly.

We no longer have a “bricks and mortar” presence in Charleston. Today, our customers come from every state in the union. We mail four different catalogs per year and have over 3,000 items available on our website.

Providing excellent customer service and high quality products are our key goals. Our staff takes pride in calling themselves “merchants”. We look for the best products already in the marketplace, and we develop hundreds of products yearly that are exclusive to us. A team of talented artists and artisans help us create new home and garden décor.

Our 25th anniversary is at hand. We are grateful for our loyal customers who have enabled us to reach this milestone.

If you have questions about our company and its policies, employment opportunities, or anything else for that matter, send an e-mail to the founder/president at LeedaMarting@CharlestonGardens.com


Privacy Policy

Charleston Gardens® is committed to respecting your privacy and your need for appropriate protection of such information as your name, address, telephone number, email address, etc., which are collected from our catalog and website. If you do not wish to receive mail or other solicitations from us, or if you do not want us to share information about you with other direct mail marketers, please notify us by e-mail (staff@charlestongardens.com), phone (877-422-9688) or mail to Customer Service, Charleston Gardens®, 183 Madison Avenue, Suite 1415, New York, NY 10016.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Charleston Gardens® only uses a cookie so that we can auto-detect a returning user to the site. Cookies are not used to let users auto-login in any way. Once the user closes their browser, the cookie simply terminates.

We guarantee shopping at Charleston Gardens is safe. We employ SSL (Secure Socket Layer) encryption to ensure the security of your information

Contact Information

Charleston Gardens®
183 Madison Avenue, Suite 1415
New York, NY 10016
E-mail: staff@charlestongardens.com
(877) 422-9688; (646) 560-5244
(800) 532-5140 Fax

Catalog Request
Our Guarantee
If for any reason a selection does not suit you, please return it within 60 days of purchase.
We will exchange it or issue a refund (excluding shipping fees).
After 60 days, we will replace the item, if defective.