Charleston Gardens® opened its doors at 61 Queen Street, Charleston, SC on December 4, 1994. Our store soon garnered the support of Charlestonians and visitors alike. Our mail order business began with a 12-page catalog in late 1995; our web site debuted in April 1998. Benefiting from the excellent economic environment of the 90s, all three segments of the business—store, catalog and web—grew rapidly.
We no longer have a “bricks and mortar” presence in Charleston. Today, our customers come from every state in the union. We mail four different catalogs per year and have over 3,000 items available on our website.
Providing excellent customer service and high quality products are our key goals. Our staff takes pride in calling themselves “merchants”. We look for the best products already in the marketplace, and we develop hundreds of products yearly that are exclusive to us. A team of talented artists and artisans help us create new home and garden décor.
Our 25th anniversary is at hand. We are grateful for our loyal customers who have enabled us to reach this milestone.
If you have questions about our company and its policies, employment opportunities, or anything else for that matter, send an e-mail to the founder/president at LeedaMarting@CharlestonGardens.com
Our guarantee assures that a customer can return a purchase within 60 days for any reason (less shipping fees).
When gift recipients refuse a gift, we provide a refund for the merchandise to the gift giver, less the return freight as well as the outbound shipping fee. When furniture gifts are refused, a restock fee may apply since finishes and fabrics are normally designated.
If you wish to return a selection for refund or exchange, please be sure to carefully re-pack the merchandise and insure your package. We are not able to provide refunds for merchandise lost in the mail or damaged in transit. All returns should be sent to:
105 Commerce Drive
Aston, PA 19014
Charleston Gardens® is committed to respecting your privacy and your need for appropriate protection of such information as your name, address, telephone number, etc. If you do not wish to receive mail or other solicitations from us, or if you do not want us to rent or exchange information about you with other marketers, please notify us by e-mail (firstname.lastname@example.org), phone (877-422-9688) or mail to Customer Service, Charleston Gardens®, 183 Madison Avenue, Suite 1415, New York, NY 10016.
A cookie is a piece of data stored on the user's hard drive containing information about the user. Charleston Gardens® only uses a cookie so that we can auto-detect a returning user to the site. Cookies are not used to let users auto-login in any way. Once the user closes their browser, the cookie simply terminates.
We guarantee shopping at Charleston Gardens is safe. We employ SSL (Secure Socket Layer) encryption to ensure the security of your information
183 Madison Avenue, Suite 1415
New York, NY 10016
(877) 422-9688; (646) 560-5244
(800) 532-5140 Fax