When will my order arrive? Many of our orders are taking weeks, not days, to fulfill. A shortage of containers and cargo ship space has created delays in the delivery of vital materials/parts as well as finished products. For those who do not want the frustration of delays, we will promptly cancel any back order and refund any deposits that may have been taken. The supply-chain issues are outside our control. In our 26-year history, there has never been a situation like this, and we regret the inconvenience.